Your new Simmons mattress set comes with a factory warranty detailed below. If you ever have a warranty question, call Simmons toll-free at 877-399-9397, or we will help you arrange warranty service on your behalf. Warranty service coverage is everywhere in all 50 states!
Your warranty protects you from the day you purchase your sleep set and continues according to the "Warranty Schedule" found on the card with the bed. In the event that Simmons repairs or replaces your sleep set, this warranty continues your protection from the original date of purchase.
If you do discover a defect in your new Simmons mattress or box spring, simply contact Simmons directly at 1-877-399-9397 for service nationwide.
If a defect occurs during the warranty period (which is described in the Warranty Schedule), Simmons will repair or replace (at its option) the defective mattress and/or box spring within a reasonable period of time.
If the product is not defective and has been subjected to soilage, Simmons reserves the right to refuse warranty due to health and safety reasons. When a mattress is soiled it can void the warranty.
See warranty materials and information included with product for full details of Simmons warranty policies.